FAQs

Yes, we do! Some insurance companies may want you to visit their drive-in claims center before having collision repair work done. You can do this. All you need to do after they have inspected your car is bring their estimate to Kosmetic Kar Doctor, and we will handle your claim with them from there. Or you can simply leave your vehicle with Kosmetic Kar Doctor, and we will go over the claim with the insurance adjuster.

You have the right to go to the repair shop of your choice. Your insurance company CAN NOT require you to go to a particular auto body shop. At Kosmetic Kar Doctor, we work for YOU, not the insurance company. Famous words that the insurance companies love to use are that they will not guarantee work from a shop that is not working for them or on their list. Most shops have their own guarantee; for instance, Kosmetic Kar Doctor offers a lifetime guarantee on all repairs.

It is important to research an auto body shop's reputation prior to the repair of your vehicle. Kosmetic Kar Doctor is proud to carry a 5-star Better Business Rating and has been open since 1987.

There is no law requiring you to obtain more than one estimate. Some insurance companies will tell you that you need to obtain three estimates. This is simply not true. If your insurance company insists that you get an estimate, go to an auto body shop with a proven track record of customer satisfaction like Kosmetic Kar Doctor.

Choose an auto body shop that has unibody repair equipment and has certified technicians. At Kosmetic Kar Doctor, remember, we are working for you with our highly qualified staff and a proven track record of customer satisfaction.

Yes! At all times, the owner will be in the office overseeing the shop and all collision repair jobs.

No, you can not. Book an appointment with our auto body shop by contacting our team.

This timeline varies, but a week to a few weeks is usually the expected turnaround, from our experience. For quality collision repair you can count on, call us today!